Policies for International Customers

We sell and ship plants to customers in some countries outside of the United States under certain conditions. We will ship non-CITES plants with a phytosanitary certificate and some CITES plants with our CITES permit. Our minimum order is $100 in plants with additional shipping and handling charges added. You must explicitly agree to these terms of business before we will accept an order from you.

Our international customers are responsible for their countries laws and regulations regarding import of succulent plants and cacti. You must be aware of whether or not an import permit is required for your country. You also need to be aware of international restrictions on CITES plants, and if you are unaware of CITES, please go to www.CITES.org for more information. A brief listing of CITES plants includes all cacti, orchids, Aloes, Euphorbia, Didieriaceae, Pachypodium, Anacampseros, and selected other species from the genera Agave, Beaucarnea, Ceraria, and Senna. Examples of genera with no species on the CITES list include Commiphora, Haworthia, Gasteria, Pelargonium, and Sansevieria.

In February 2019, we obtained a master CITES list for most species (but not all) of Aloe. You can view our Arid Lands CITES permit by clicking on the link. We have filed an addendum for numerous other species as well and perhaps some day we'll get that larger permit. There is a delay in shipping because CITES plants require permissions from two US government agencies. Please inquire for additional details.

We charge for exact shipping for all international shipments, which start around $25 for international first class shipments weighing less than 2 pounds. If you need tracking numbers, you must agree to to ship international priority mail (EMS), which starts at about $56 per box. We have little to no control over international shipping and you must accept full responsibility for lost, stolen, confiscated, or damaged shipments. International financial transactions cost us more than for domestic customers, and it takes more time to prepare international shipments, therefore we assess an additional 15% handling fee for international shipments. Place your orders on our website but ignore the shipping charges and total charges because none of the aditional fees are included.

A phytosanitary certificate is required for all shipments and costs $31 for orders less than $1250 for non-CITES plants and $61 for orders that include any CITES plants. In addition, a CITES certificate costs $5.



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